Rainora Modern Dinning Chandelier
Rs. 24,999.00 Rs. 18,999.00 Incl. VAT
- Not satisfied? Money back
- 2 years Deck warranty
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Guaranteed secure & safe checkout.
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Installation Assistance
Our product prices do not cover installation, which is available at an extra cost based on complexity and location. Most items can be installed by local electricians, with video assistance from us. We prioritize transparent pricing and offer flexible installation options for a seamless experience.
For installation assistance we're delighted to offer remote guidance through video calls. Our team is experienced and well-equipped to virtually assist electricians during the installation process, ensuring that our products are set up securely and effectively.
Refund policy
At Dune Lights, we strive to ensure a seamless and satisfying shopping experience. If you're not fully satisfied with your purchase, we're here to help.
✅ Return Policy
- We offer a no-questions-asked return policy within 7 days of product delivery.
- Items must be returned in their original packaging, along with all accessories and tags intact.
- Please ensure that the product is well-packaged to avoid damage in transit.
- Customers are responsible for return shipping or courier charges.
- A 15% restocking fee will be deducted from the invoiced MRP for all eligible returns.
🔍 Product Inspection
- All returned items will undergo a quality check to verify their condition and authenticity before the refund is processed.
- Returns failing verification or received in damaged/incomplete condition may not be eligible for a refund or credit note.
💸 Refund & Credit Note Process
- Refunds are processed within 5 to 7 working days upon receiving the returned product in good condition.
- If a credit note is requested, it will be issued within 2 business days post-verification.
📞 Contact Us
For return requests or assistance, please reach out to us at:
📧 dunelights25@gmail.com
📞 +91-9599-166-383
We aim to respond within 24 hours.
Shipping policy
Thank you for shopping with Dune Lights. We’re committed to delivering your orders in a safe and timely manner. Please review our shipping policy below.
🚚 Order Processing Time
- All orders are processed within 1 to 3 business days (excluding Sundays and public holidays).
- You will receive a confirmation email once your order has been dispatched, along with tracking details.
📦 Shipping Methods & Delivery Time
We partner with reliable logistics providers to ensure safe and prompt delivery:
Shipping Method Estimated Delivery Time Standard Shipping (Pan-India)5–7 business days Express Shipping (select locations)2–4 business days
Note: Delivery timelines may vary depending on your location and unforeseen delays such as weather or courier issues.
💸 Shipping Charges
- Standard Shipping:
- Express Shipping (if selected) may incur additional charges, calculated at checkout.
📍 Delivery Locations
- We currently ship across all major cities and towns in India.
- If your pin code is not serviceable, we will notify you and process a full refund if necessary.
❗ Order Tracking
- Once your order is shipped, you’ll receive a tracking ID via SMS or email.
- You can track your order status in real-time using the tracking link provided.
📦 Packaging & Damage Policy
- All products are securely packed to avoid damage in transit.
- If your package appears tampered with or damaged upon delivery, please refuse to accept it and contact us immediately at dunelights25@gmail.com or +91-95991 66383.
🔁 Missed or Failed Deliveries
- If a delivery attempt fails due to customer unavailability or incorrect address, the package may be returned to us.
- Re-shipping will incur additional charges borne by the customer.
📞 Need Help?
For shipping-related queries, contact us at:
📧 Email: dunelights25@gmail.com
📞 Phone: +91-95991 66383 / +91-95991 66204
📬 We respond within 24 hours on business days.